Author Topic: Wallet problems - The most commonly encounter problems and solutions  (Read 1482 times)

hug

  • Administrator
  • Sr. Member
  • *****
  • Posts: 274
Hi Huggers!   

1., Wallet is online but seems offline on this site: http://hugcoin.online/nodes
There can several reasons why the node appears offline. Sometimes you should check your status at http://hugcoin.online/nodes
The antivirus will not let the wallet run. This is why your node is always down. Of course this is true only in the microsoft windows. It may be due to unstable internet connection...sometimes the node break off from the hug network and for some reason can't connect again. But it can also be a firewall problem.
Please read this: http://www.hugcoin.online/index.php?topic=31.0
You can manually add your node to your network if it's not connected.
In your wallet
Help ---> Debug window---> Console
Type this:
addnode hugcoin.online onetry

hit enter, and check on the node list after a few minutes. (It's update every five minutes)

2., Failed to connect best block

The wallet wasn't closed properly!
Some of you encountered the problem of the popup containing the error : cannot connect to best block
For some reason this error occurs when the wallet has not been opened for a certain amount of days.
Now, we are looking into it to fix it, but in the meantime this error can be solved like this :

0. Be sure the wallet is not open (read: the wallet error popup is not visible, so no running HUG wallet processes)
1. Browse the fhe folder AppData\Roaming\hug on your computer
2. backup the wallet.dat file somewhere.
3. Delete all files & folders within this folder. So you end up with an empty HUG folder in your appdata location.
4. Open the HUG wallet the way you always do.
5. Copy the saved wallet.dat file back by overwriting the newly created one in the HUG folder.

This should fix the problem.
You only need to be patient because the blocksyncing has to catch up again..

Regards,
hug
« Last Edit: Fri,09 Mar 2018 pm 9:18:21 GMT by hug »
Node addresses:  1.HPxQUDYvcM8zbYdH7ZNXjfPRm51c6GPztR ◽ 2. HVhgsDQYtU3T5h82Ny3eKabMTw9rBw5JyA

HUG - Small coin – HUGe opportunities...
‖ ‖ http://hugcoin.online/ ‖ ‖

kissmarx

  • Newbie
  • *
  • Posts: 9
Re: Wallet problem
« Reply #1 on: Sat,11 Nov 2017 pm 5:08:28 GMT »
Hi dev. I sent you a message in your inbox.
Thank you.
NodeAddress : H7CEAuQ1apEmHRCkh56X3nAdjEVA3vG39R
Wallet Address : HEUqtY1ckBvbEbL7UKD3fg7Nkgd3ojJbZP

ejbanjonac

  • Newbie
  • *
  • Posts: 10
Re: Wallet problem
« Reply #2 on: Mon,13 Nov 2017 pm 1:55:36 GMT »
message sent
ejbanjonac's node address: HDJezjk67JMZ5QTQpFLASwmRo523wea3b8 ||| wallet address: HV441a6pn6q8ALJiAtxVNz5btTG2MpPC9w

colinluo

  • Newbie
  • *
  • Posts: 5
Re: Wallet problem
« Reply #3 on: Wed,13 Dec 2017 am 2:37:09 GMT »
Dev ,My wallets shows offline on the http://www.hugcoin.online/nodes/,Need i restart it?
NodeAddress:HPVs5A9VZey7d4CFRrjk5yrK94Z8FJbfeX
Wallet address:HDQFQXP16JQS446eVkjGsFsUr1HhqCU4JH

NodeAddress:HEM6mMNA2S6dyoLuEAeDm2VsvcaUJ4PxKQ
Wallet address:HLvHB5Qrqd4cUTywggS3MUBa2uRM5weZkY

hug

  • Administrator
  • Sr. Member
  • *****
  • Posts: 274
Re: Wallet problem
« Reply #4 on: Wed,13 Dec 2017 am 11:51:35 GMT »
Dev ,My wallets shows offline on the http://www.hugcoin.online/nodes/,Need i restart it?

Hi,
There can several reasons why the node appears offline. Sometimes you should check your status at http://hugcoin.online/nodes
The antivirus will not let the wallet run. This is why your node is always down. Of course this is true only in the microsoft windows. It may be due to unstable internet connection...sometimes the node break off from the hug network and for some reason can't connect again. But it can also be a firewall problem.
Please read this: http://www.hugcoin.online/index.php?topic=31.0
You can manually add your node to your network if it's not connected.
In your wallet
Help ---> Debug window---> Console
Type this:
addnode hugcoin.online onetry

hit enter, and check on the node list after a few minutes. (It's update every five minutes)
Regards,
hug
Node addresses:  1.HPxQUDYvcM8zbYdH7ZNXjfPRm51c6GPztR ◽ 2. HVhgsDQYtU3T5h82Ny3eKabMTw9rBw5JyA

HUG - Small coin – HUGe opportunities...
‖ ‖ http://hugcoin.online/ ‖ ‖

laketwl

  • Newbie
  • *
  • Posts: 5
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #5 on: Tue,19 Dec 2017 pm 10:59:46 GMT »
我钱包开启了,也更改了论坛签名,控制台输入了命令,但是没有我地址的显示,怎么弄?谢谢
钱包地址:H7KyoD9V1Ht8HvRPFGx9EbkLjB1hbu5RJs
NodeAddress:HPUXKUnyHfx5kYjQd5zMZXVQYJsT1QdaXy

hug

  • Administrator
  • Sr. Member
  • *****
  • Posts: 274
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #6 on: Thu,21 Dec 2017 am 12:50:32 GMT »
我钱包开启了,也更改了论坛签名,控制台输入了命令,但是没有我地址的显示,怎么弄?谢谢


@ coin8coin Please help him, if you can!
Thank you!
Node addresses:  1.HPxQUDYvcM8zbYdH7ZNXjfPRm51c6GPztR ◽ 2. HVhgsDQYtU3T5h82Ny3eKabMTw9rBw5JyA

HUG - Small coin – HUGe opportunities...
‖ ‖ http://hugcoin.online/ ‖ ‖

lypoint

  • Newbie
  • *
  • Posts: 3
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #7 on: Thu,01 Feb 2018 am 3:13:06 GMT »
我钱包开启了,也更改了论坛签名,控制台输入了命令,但是没有我地址的显示,怎么弄?谢谢


@ coin8coin Please help him, if you can!
Thank you!

i had the same question:
I use macos,used the wallet at https://github.com/HUGCoin/HUG/blob/master/hug.dmg
11 active connection(s) to Hug network
up to date. processed 107688 blocks of transaction history
executed "addnode hugcoin.online onetry" in console
A few hours to check for many times on http://www.hugcoin.online/nodes/ , my hug node hadn't show.
HUG Wallet: HGNbKWwNCptmGycvrWSntk4FAjMVqZ2TUH
NodeAddress1: HNuAYrGTSAQaR9q1uUcTt5VrrxTo2Bzmrs

hug

  • Administrator
  • Sr. Member
  • *****
  • Posts: 274
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #8 on: Thu,01 Feb 2018 pm 12:45:27 GMT »
Hi,
Probably the MacOS wallet is not working properly. I have to find fault. Please, until I tell you, don't download it.
Thank you for your patience!
Node addresses:  1.HPxQUDYvcM8zbYdH7ZNXjfPRm51c6GPztR ◽ 2. HVhgsDQYtU3T5h82Ny3eKabMTw9rBw5JyA

HUG - Small coin – HUGe opportunities...
‖ ‖ http://hugcoin.online/ ‖ ‖

anfisa75

  • Newbie
  • *
  • Posts: 7
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #9 on: Wed,07 Mar 2018 am 7:49:28 GMT »
the last 18 hours there is no synchronization in the wallet.
NodeADDRESS 1 HNkLbN3LePUDGpSzFkUDDXWswrDVLGdoHp
NodeADDRESS 2
HRFixc41qpocCm9scbD5yCB4r9MhVW5Ykf

hug

  • Administrator
  • Sr. Member
  • *****
  • Posts: 274
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #10 on: Wed,07 Mar 2018 pm 2:38:17 GMT »
the last 18 hours there is no synchronization in the wallet.

Yes, I know it. :( We have a problem with one server.
Node addresses:  1.HPxQUDYvcM8zbYdH7ZNXjfPRm51c6GPztR ◽ 2. HVhgsDQYtU3T5h82Ny3eKabMTw9rBw5JyA

HUG - Small coin – HUGe opportunities...
‖ ‖ http://hugcoin.online/ ‖ ‖

kuang3

  • Newbie
  • *
  • Posts: 6
  • HUG, it is going to HUGe one day! 现在拥抱,拥抱未来!
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #11 on: Wed,07 Mar 2018 pm 3:38:47 GMT »
just realized my wallet kept syncing for past few hours, I did not notice until just now, hope will get resolved soon.
NodeAdress: HQpj1JiWhKasVJSoG8ZZGBu3U7a4ybMP5J
My wallet address: HGFi3yxkWncbDV1iDrYb39JibtxsGT5d6V

hug

  • Administrator
  • Sr. Member
  • *****
  • Posts: 274
Re: Wallet problems - The most commonly encounter problems and solutions
« Reply #12 on: Wed,07 Mar 2018 pm 3:39:55 GMT »
We've got problem with one server. We are already working on it. Thank you for your patience!
Node addresses:  1.HPxQUDYvcM8zbYdH7ZNXjfPRm51c6GPztR ◽ 2. HVhgsDQYtU3T5h82Ny3eKabMTw9rBw5JyA

HUG - Small coin – HUGe opportunities...
‖ ‖ http://hugcoin.online/ ‖ ‖